We are responsible for the collection and proper management of any personal information you submit to us. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

How we use your information

We want to give you the best possible customer experience whilst respecting your privacy, so your information will only be used in the following ways;

  • We may use your name and contact details to tell you about our own products and services which we think may be of interest to you. You can ask us to stop doing so at any time or opt out by unsubscribing;
  • We may use some of your personal information for statistical purposes when we evaluate our range of services. HHS Provider Fund gaining customer feedback;

We may also use and disclose your personal data for compliance purposes, as required by any legal or taxation authority and to the extent that we are required to do so by law or regulation.

Sharing and security of information

The information you provide will only be used by HHS Provider Fund and we will not pass any personal information to third party companies, except when required for compliance purposes, by any legal or taxation authority.

Your information will be stored in a secure environment to meet the data protection requirements. There is generally no requirement to store personal credit card information however when it is part of the booking process the information may be stored using a third-party payment protection company.

Period of holding information and updating details

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please unsubscribe to the database or send an email to [email protected]

Your rights

You have the right to ask us at any time: –

  • to confirm whether we hold any of your personal data and to send you a copy of any information we hold;
  • to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete;
  • to delete (to the extent possible) any of your personal data and to stop processing your personal data, where we are required by law to do so.  Please note the deleting of personal information may affect our ability to provide you with the service you have booked with us and result in cancellation.
  • to stop sending you marketing material. However please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates